Our team helps you navigate these unknowns and restore your structure to a safe and secure state. With our drying equipment and certified technicians, we are able to minimize the damage. We work alongside you and your insurance company to put your structure back together to pre-loss conditions.
We understand how stressful it can be when your home or business has a damage from unwanted and intruding water to the interior of your structure. We are specially certified and able to assist you with questions and concerns that will come up along the process.
Request a Water Restoration Assessment
Step 1
Emergency Contact
When you call Palm Restore, we connect you with one of our local project managers who come to you immediately. Once on the scene, they will guide you through the process and answer your questions.
Step 2
Inspection & Water Damage Emergency Plan
Our project manager and team will assess the damage and create a plan so we can start mitigating any further water damage to your structure and its contents.
Step 3
Water Removal/Water Extraction
When we encounter structures that have extensive water damage, we use our truck mounts along with our remote-controlled water extraction rover to extract the water.
Step 4
Packout/Cleaning/Storage
After the initial water removal, we can bring your items to an onsite location — or to our secure warehouse — where they stay until repairs are completed. We may also be able to use a secure and dry location onsite if requested. We also clean any salvageable water damaged items before securely storing them.
Step 5
Drying Equipment & Dehumidifiers
We bring in professional grade dehumidifiers to remove moisture from salvageable materials, as well as commercial air movers to help with evaporation. We also have systems that can save your wood floors and dry out the cavities of walls and ceilings without completely demolishing the materials.
Step 6
Testing
Before removing any material that has the potential to come back positive for asbestos such as drywall, joint compound or vct tile, we test for asbestos to ensure everything is handled safely. If an asbestos test comes back positive, we hire a third party abatement company to remove the affected material before proceeding with demolition.
Step 7
Demolition
Final demolition takes place after the asbestos test results have come back negative, or after the abatement has been completed if the test was positive.
Step 8
Dry Out Completion
At this stage, your structure has been monitored daily until moisture levels are no longer elevated. It’s also when our team removes the equipment and containment.
Step 9
Restoration
This is the last phase of the process, but often the longest one. During this time, we work with you as our team starts the repairs that were agreed upon by you, your insurance company, and us. We strive to maintain open communication and provides as much information as possible to our customers when changes or delays do occur.
Sewer Damage Restoration
Sewer damage is a serious issue that can carry dangerous viruses and pathogens, and we take the restoration process very seriously.
Our team is fully suited up when we arrive at your structure. First, we do a preliminary spray to kill any bacteria. We then remove the liquid sewage and properly dispose of it. Finally, we clean up and spray again to mitigate any odors, so you have not only a clean, but a clean-smelling, safe abode to return to.
If the sewage has come into contact with any of the contents within the structure, the general rule is to throw it away unless it must be saved. But we can assess that on an individual basis.
Request a Sewer Damage Restoration Assessment
Before | During
Before | After
Before | After
Restoration Project Reviews
We have successfully completed over 2000 projects.
