Professional Mold Remediation Services in Southern Oregon and Northern California Coast

Discovering mold in your home or business is unsettling, and unchecked
it can cause health problems and structural damage. Palm Restore provides
IICRC-certified mold inspection and remediation across the Southern
Oregon Coast, Rogue Valley, and Northern California. Our team contains
the affected area, isolates HVAC, removes mold-impacted materials per
IICRC S520 standards, and treats surfaces with antimicrobials so it does
not return. Whether you found a small patch in a bathroom or have
widespread mold following a water loss, we walk you through the process
and document everything for your insurance carrier.

What Our Mold Remediation Services Include

Palm Restore will remediate the mold from your structure, per the IICRC 520 Standards. Our team is certified by the IICRC for mold remediation, so we have the knowledge and experience to execute mold remediation effectively and efficiently.

Our team goes in and contains the mold, using containment systems and our HEPA500 machines. This filters out the air and doesn’t disturb mold spores or allow them to spread into other non-affected areas. We can also cut out the impacted area and use mold-killing and stain removing products.

Additionally, if you have items impacted by mold, our team can run those through our ultrasonic cleaning process.

If you’ve found mold in your home or business, let us take you through our trusted nine step process.

Request a Mold Remediation Assessment
Step 1

Emergency Contact

The restoration process begins when you contact Palm Restore. We’ll get initial information on your loss, dispatch our Project Manager to assess the damage and prepare a team with proper tools and equipment.
Step 2

Mold Inspection and Testing

Our Project Managers will carefully inspect affected areas of your property to determine the extent of mold damage. We can also do mold testing with air sampling along with other methods which may include thermal imaging and moisture detection meters.
Step 3

Mold Containment

Our team uses containment procedures to prevent the spread of mold. We may also use negative air chambers, air scrubbers and dehumidifiers to help with the filtration of air and drying out of wet areas where mold is present. All fans and heating and cooling systems in affected areas will be turned off or sealed to prevent secondary contamination in non-affected areas.
Step 4

Air Filtration

We use powerful “air scrubbers” and HEPA vacuums to prevent the spread of mold spores while the mold remediation is in process. HEPA vacuums are used to remove surface level mold spores and any spores that are not captured in the HEPA vacuums will be circulated and caught in the Air Scrubber filtration system.
Step 5

Mold Removal

The remediation process depends on the quantity of mold growth and the type of material or surface the mold appears. We use antimicrobial treatments to kill mold and to help prevent new mold growth from forming. Removing and disposing of mold-infested porous materials may be necessary due to how much mold growth is in the porous material.
Step 6

Cleaning and Sanitizing

We will clean all the restorable items and structures that were damaged by the mold using a variety of cleaning techniques to restore your property belongings to pre-mold condition. We also use equipment to remove odors using industrial air scrubbers and fogging equipment along with deodorization chambers at our warehouse.
Step 7

Contents Storage

After all your contents have been cleaned, they are stored at our secure storage warehouse in specifically marked vaults where they will stay safe and clean until all the repairs at your property have been completed.
Step 8

Restoration

This often the longest phase of the process. During this time, we work with you as our team starts the repairs that were agreed upon by you, your insurance company, and us. We strive to maintain open communication and provides as much information as possible to our customers when changes or delays do occur.
Step 9

Pack Back of Belongings

The final step is packing back all your household or business belongings after all repairs have been completed.

Mold Inspection and Mold Testing in Southern Oregon and Northern California

Every mold remediation project starts with a mold inspection. Our project managers assess visible growth, moisture patterns, and airflow throughout the affected space, and then we use professional mold testing, including air sampling, moisture meters, and thermal imaging. This confirms the extent of the contamination and locates any hidden mold behind walls, under floors, or in crawlspaces.

Inspections and tests can also be performed independently, without a remediation contract. This is ideal for homeowners who need documentation before a real estate transaction or after a health concern.

 

Water and Sewer Damage Restoration

Since water intrusion is the primary cause of mold growth in homes in Southern Oregon and Northern California, our team tackles these issues simultaneously. We combine mold remediation with our water and sewer damage restoration services to completely address the moisture source, rather than merely covering it up.

 

Residential vs. Commercial

We take pride in serving homeowners and business owners in Southern Oregon, the Rogue Valley, the Southern Oregon Coast, and Northern California. Our residential mold remediation and commercial mold remediation services follow the same testing and removal process, but the needs and project sizes differ.

 

Residential Mold Remediation

In a residential setting, mold remediation safeguards your family’s health and your property by addressing a malfunctioning bathroom exhaust fan, a slow roof leak, or a flooded crawlspace before these issues escalate into major structural and air quality problems.

 

Commercial Mold Remediation

In a commercial setting, mold remediation must consider tenant safety, business continuity, insurance requirements, and lease agreements.

The experienced teams at Palm Restore can adjust containment, negative-air setups, and HEPA filtration for projects ranging from a single guest bathroom to a multi-unit apartment complex or commercial store. This keeps unaffected areas sealed off and operational throughout the project.

 

Why Choose a Professional Mold Removal Company

Selecting a professional mold remediation company is crucial. Mold remediation without proper containment can push spores into other rooms and the HVAC system, making the problem worse. Palm Restore adheres to IICRC S520 standards for every project, ensuring that containment, air filtration, material removal, and antimicrobial treatment are conducted in the sequence stipulated by industry standards.

We’re licensed in Oregon (CCB 198719, BOLI Property Services Contractor 48589) and California (CSLB 1051955), and our technicians hold IICRC certification (202415). When you choose us, you’re working with a company that works to the standards insurance adjusters and building inspectors expect.

If mold overlaps with a fire, smoke, or broader restoration need, our full range of specialty services is available.

 

How Much Does Mold Remediation Cost?

Mold removal and remediation costs depend on the size of the affected area, the materials involved, and whether the mold followed a water damage event that requires structural drying or reconstruction. A small, contained patch of mold in a bathroom is significantly less expensive to remediate than mold that has spread through wall cavities, insulation, or flooring following a major leak or flood.

Since each property and moisture source is unique, Palm Restore offers a fully itemized scope of work and detailed pricing following a mold inspection. The cause and cost are clearly documented for your insurance carrier if the loss is covered.

Get a Mold Testing and Remediation Quote

Restoration Project Reviews

We have successfully completed over 2000 projects.

“

We had a water leak in the roof and it was pretty extensive. Caleb and his crew stepped in, assessed the damage and went right to work with the cleanup. They were kind, professional and took the time to explain the process and approximately how much it would cost. I HIGHLY RECOMMEND Palm Restore for your home or business.

Michelle HicksRestoration Services - Water Damage
“

If you need a great team of guys, who work quickly and efficiently to get things done, Palm Restore is definitely my first option. We had our flooring in the back of our house flood. Babies nursery, closet, laundry room all had the floor flooded. We contacted Palm Restore and they were able to come the next day to diagnose the problem and get started. Not only did they quickly fix and solve the problem, they’re a great bunch of guys. I’m a stay at home Mom and I’m home by myself with my son all day. These guys made me feel comfortable with them coming into my home. Great service and professionalism! Caleb and Dan are quick to answer any questions you might have, and fix any issue that arises while they’re working the job. Donald put the flooring in, and was very efficient with his time. I loved their work so much, I asked them to do my whole front living room, and it looks amazing! Thank you so much Palm Restore!

Marissa RainesRestoration Services - Water Damage
“

I had a water line breach in my kitchen that flooded the entire area. Palm Restore came in the very next day and surveyed the damage. Entire kitchen needed replaced. It was a very frustrating process between getting insurance adjusters (we went through 2 of them) to give us payout and waiting for materials due to Covid delays. 6 months later PI crew was able to begin the rebuilding. The crew, led by Dan, came in and did a beautiful job. They came right after the initial incident and set up a "camp kitchen" for me which allowed me to remain in my home with a functioning meal prep area for 6 months. Once all the materials and supplies came in they were quick to work and got a completely new kitchen installed in 4 weeks. From floors, walls, cabinets, counters, sink and backsplash it all came together beautifully. My landlord and I are VERY pleased.

Claudia F.Restoration Services - Water Damage
“

Had to have the floor in the bathroom fixed. They did a great job, and at a very good price. Thank you!

Rita Newman of MedfordRestoration Services - Water Damage
“

My neighbor in Medford has been having sewage issues in her garage. The crew from Palm came in and did a great job with cleanup. Very professional.

Jonpaul RoederSewer Damage
“

On a scale of 1-10, this company deserves a 20! While trying to settle my dad's estate down in Brookings, a hot water pipe broke and flooded his house. Andrew and this company did an amazing job in restoring my father's house. It was a lot of work! I was feeling extremely overwhelmed, but they really helped to relieve all the stress and worry during the whole process from the very beginning and through to the end! All of the folks at Palm Restore were so wonderful to work with. Andrew, Jessica, Joey, Tony and the rest really know their stuff! Words alone really cannot express how grateful we are for everything they have done for us! If you are needing any job done, I will HIGHLY recommend this company to get the job done for you. They are absolutely wonderful!!

Ginny Lohr of PortlandWater Damage
“

Palm Restore has very high standards for all aspects of the business. Respectful, service oriented, quick response, great work, great staff.

Debbie of BrookingsRemodel
“

Water damage due to leaking roof and sunroom windows, which soaked carpeting and stored items. Black mold was present. Two very pleasant and hard working young men practiced Hazmat protocol and removed all items from the room and treated the room for mold, etc.

Jan H. of Grants PassEliminate Toxic Materials or Mold

Frequently asked questions

How do I know if I have a mold problem in my home?

Visible discoloration on walls or ceilings, a musty smell, allergy-like symptoms that worsen indoors, and any history of water damage are all signs that warrant a professional inspection. Palm Restore offers IICRC-certified mold inspections across the Southern Oregon Coast, Rogue Valley and Northern California.

Is black mold dangerous?

Some molds, including Stachybotrys chartarum (often called black mold), can produce mycotoxins that cause respiratory problems, headaches and other health issues, particularly in children, the elderly, and people with compromised immune systems. Any large or persistent mold growth should be remediated by professionals.

Can I remove mold myself with bleach?

 For a small surface stain on a non-porous material you can clean it yourself with proper PPE. For mold larger than about 10 square feet, mold inside walls, or any mold following water damage, professional containment and HEPA filtration are required. Bleach also does not reliably kill mold inside porous materials.

Will homeowner's insurance cover mold remediation?

Coverage depends on the cause. Mold caused by a covered water-damage event such as a burst pipe is usually covered. Mold from long-term leaks or maintenance neglect typically is not. We document the loss carefully so the cause is clear to your adjuster.

How long does mold remediation take?

 A small remediation project takes 2 to 4 days. Larger projects with extensive material removal and reconstruction can take several weeks. We provide a detailed timeline after the inspection.

Do you do mold testing and inspection separately from remediation?

Yes. We can perform inspection and air sampling alone if you simply want to know whether mold is present. If remediation is needed, we then provide a scope of work and pricing.